Privacy Policy
Last updated: June 4, 2026
Soft Flourish (“we”, “us”, or “our”) develops mobile applications for iOS, Android, macOS, and tvOS, web applications, and the website at softflourish.com. This Privacy Policy explains how we collect, use, and share information when you use our software or visit our website. Soft Flourish is operated by Fenul LLC, a California limited liability company.
By using our applications or website, you agree to this policy. If you do not agree, please do not use our services.
Scope
This policy applies to mobile and web applications published or operated by Soft Flourish, client products we host on behalf of businesses where we act as processor, and this website. Specific apps may include additional in-app disclosures.
Information we collect
- Account information: Email address, display name, and authentication identifiers when you create an account or sign in with Apple, Google, or email.
- Usage data: Features used, screens viewed, crash reports, and performance diagnostics to keep software stable and improve experience.
- Device information: Device type, operating system version, app version, language, and general region derived from IP address. Precise location is collected only when a feature requires it and you grant permission.
- Contact forms: Name, email, phone, website, and message content submitted through softflourish.com.
How we use information
- Provide, maintain, and improve our applications and website
- Authenticate accounts and sync preferences across devices
- Respond to support requests and business inquiries
- Monitor crashes, fix bugs, and measure aggregate usage trends
- Comply with legal obligations
We do not sell your personal information to third parties.
Third-party services
Our applications and website may use trusted service providers, including:
- Google Firebase — authentication, cloud database, analytics, and crash reporting
- Apple Sign In / Google Sign In — optional account sign-in
- Google Analytics — aggregated website usage on softflourish.com
Data retention
Account data is kept while your account is active. If you delete your account, we delete or anonymize associated personal data within 30 days, except where retention is required by law. Support emails are retained up to two years for operational purposes.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data. California residents have rights under the CCPA; EEA/UK residents have rights under the GDPR.
To exercise your privacy rights or request account deletion, email [email protected]with the subject line “Privacy Request” and the email address associated with your account. We respond within 30 days.
Children's privacy
Our services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it promptly.
Security
We use HTTPS encryption, industry-standard authentication, and access controls on our infrastructure.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date.
Contact us
Questions: [email protected]
Support: /support
Terms: /terms