MeetWing support

Get help

Email [email protected] and include your operating system version and what you were doing when the problem happened. That is usually enough to reproduce it on the first reply.

Common questions

Live transcription is empty

MeetWing listens to your Mac’s own audio. Check that system audio capture is permitted, and that the meeting is actually playing through this machine rather than a headset paired to another device. The status bar names the specific fault when capture fails.

Where are my transcripts stored?

On your machine. Transcripts and summaries are yours to export — nothing is kept on our servers beyond what is needed to generate an answer you asked for.

Managing your subscription

MeetWing Pro and Max are auto-renewable subscriptions billed through your Apple Account. Manage or cancel in App Store settings, or from your account page. Cancelling at least 24 hours before the period ends stops the next renewal.

Requesting deletion of your data

Write to [email protected] from the address on the account. See the privacy policy for what is held and for how long.