Privacy Policy

Last updated: July 2026 · Applies to: Message Exporter for macOS

The short version:your messages, attachments, and iPhone backups never leave your Mac. Message Exporter has no upload endpoint for them. Reading, previewing, and exporting all happen locally. The only data we hold is what's needed to run an account and a subscription — an email address and a plan status.

Who we are

Message Exporter is developed by Soft Flourish, operated by Fenul LLC, a California limited liability company. Questions: contact us or [email protected].

Your messages and files

We never receive, store, transmit, or process your message content, your attachments, your contact list, or the contents of an iPhone backup. All of that work — reading the local Messages database, decrypting a local backup, rendering a PDF, copying attachments, building a ZIP — happens entirely on your Mac. There is no server-side message pipeline in Message Exporter.

Access permissions

The app is sandboxed. It cannot read your Messages folder until you select it yourself in the standard macOS open panel, and macOS — not us — controls that grant. Contacts access is optional and used only to display names instead of phone numbers; decline it and the app still works. Full Disk Access is never requested.

iPhone backup passwords

If you open an encrypted local iPhone backup, the password you enter is used on your Mac to decrypt it and is never transmitted to us or to anyone else.

What we collect

Only in connection with your account and subscription:

  • Email address — to identify your account and let you sign in on another Mac.
  • Name— only if you sign in with Apple or Google and choose to share it. Apple's Hide My Email is fully supported.
  • A user identifier — an anonymous ID that links your account to your subscription.
  • Subscription status— which plan you're on and whether it is active, so the app can unlock the right features.

What we never collect

  • Message text, message metadata, or conversation history
  • Attachments, photos, videos, or documents shared in a conversation
  • Your contacts, phone numbers, or the addresses you message
  • iPhone backup contents or backup passwords
  • The files you export, or where you saved them
  • Advertising identifiers or cross-app tracking data

Network requests the app makes

For transparency, these are the only things Message Exporter talks to, and none of them carry message data:

  • Firebase Authentication (Google) — signing in and keeping your session valid.
  • RevenueCat — checking whether your subscription is active.
  • Apple's App Store — purchasing and restoring the subscription.
  • A Soft Flourish configuration endpoint — a small public file telling the app the minimum supported version, so a broken release can be retired. The request sends no personal data.

Payments

Subscriptions are processed by Apple through the App Store. We never see or store your card details. We use RevenueCat as our subscription-management provider to tell the app whether your plan is active.

Service providers

We use a small number of processors, strictly to run accounts and subscriptions:

  • Google Firebase Authentication — account sign-in and identity.
  • RevenueCat — subscription and entitlement status.
  • Google Cloud— hosts the small service that tells your app which plan you're on.

None of these receive your messages, attachments, or contacts.

Analytics and advertising

Message Exporter contains no advertising, no third-party analytics SDKs, and no tracking. We do not sell or share personal information, and we do not use your data for cross-context behavioral advertising.

Data retention and deletion

We keep your account record for as long as your account exists. You can ask us to delete your account and associated data at any time via our contact form or by emailing [email protected], and we will remove it within 30 days. Deleting the app alone does not delete your account, and it does not cancel an Apple subscription — cancel that in System Settings → Apple Account → Subscriptions.

Your rights

Depending on where you live (including under the GDPR and the CCPA/CPRA), you may have the right to access, correct, export, or delete the personal information we hold, and to withdraw consent. Because we hold so little, these requests are usually simple — just contact us.

Children

Message Exporter is a general-purpose productivity tool, is not directed to children under 13, and we do not knowingly collect personal information from them.

International transfers

Our account and subscription infrastructure is operated in the United States. Because your messages never leave your Mac, no message data is transferred anywhere.

Changes to this policy

If we make a material change, we will update this page and revise the “last updated” date above. Continued use after a change means you accept the updated policy.

Contact

Questions about this policy or your data: contact us or email [email protected]. Legal entity: Fenul LLC (d/b/a Soft Flourish), California, USA.