Football Insight Hub Privacy Policy
Last updated: August 8, 2026
Football Insight Hub(“the app”) is developed and published by Soft Flourish, an independent software studio and publishing house based in California, USA. This page explains what Football Insight Hubcollects, why, and how it's used — it supplements, and is consistent with, Soft Flourish's general privacy policy.
What this policy covers
Football Insight Hub is a single app covering major international tournaments, continental championships, domestic league seasons and continental club competitions. Each of those is a competition inside Football Insight Hub — they are not separate apps and do not have separate privacy policies. This one page applies to all of them, on every platform Football Insight Hub ships on.
Sign-in is optional
All live football (soccer) scores, standings, brackets, and news in Football Insight Hub are available without creating an account, for every competition it covers. Signing in only unlocks predictions, personalized alerts, and the rewards program.
Information we collect
- Account information: Email address and a unique user ID when you sign in with Apple, Google, or email/password (via Firebase Authentication). Google and Apple provide only your name, email, and — for Google — profile picture; we never request access to anything else from those accounts.
- Purchase history: Your subscription status (active/expired/plan) so the app can remove ads for Pro subscribers and unlock Pro features. Billing itself is handled entirely by Apple/Google — we never see your payment details.
- Advertising (free tier only): Football Insight Hub shows banner, interstitial, and rewarded ads via Google AdMob to free-tier users; ads are removed entirely for Pro subscribers. All ad requests are non-personalized — we do not use your advertising identifier (IDFA) or any tracking for ad targeting, and you will not see an App Tracking Transparency prompt because of this.
- Rewards program:If you watch a rewarded ad to earn in-app points, completion is verified through Google AdMob's server-to-server callback to our backend — never trusted from the device alone — and the point balance is tied to your account.
- Push notifications:If you allow notifications, we store a device token (via Firebase Cloud Messaging) to send match alerts you've opted into. You can disable this anytime in system Settings.
- Analytics and diagnostics: Firebase Analytics records which screens and features are used, plus an app-instance identifier and the coarse, city-level location Google derives from your IP address. Football Insight Hub links no crash-reporting SDK, so the only crash data that exists is what the App Store and Google Play collect themselves, under their own policies.
We do not collect device location (no location permission is requested — the city-level estimate above is derived from your IP address by Google, not read from your device), health, contacts, or browsing history, and we do not sell your personal information to anyone.
Signing in with Google or Apple
Google sign-in for Football Insight Hubuses Firebase's federated sign-in flow — you'll see a secure system web sheet reading “to continue to Soft Flourish”, the shared consent screen used across every Soft Flourish app. We receive only your basic profile (name, email, and, for Google, profile picture) to create and secure your account. Our use of data from Google Sign-In adheres to the Google API Services User Data Policy, including its Limited Use requirements — we never use it for advertising and never sell or share it with third parties except as needed to run the service or comply with law.
Data retention
Account data is kept while your account is active. If you delete your account, we delete or anonymize associated personal data within 30 days, except where retention is required by law.
Your rights
You may access, correct, delete, or export your personal data at any time. California residents have rights under the CCPA; EEA/UK residents have rights under the GDPR.
To delete your account and its data, follow the steps on football-pulse/deleteaccount — you can do it inside the app, and you do not need to contact us first. For any other privacy request, use our contact form with the subject “Privacy Request — Football Insight Hub” and the email address associated with your account. We respond within 30 days.
Children's privacy
Football Insight Hub is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it promptly.
Changes to this policy
We may update this page from time to time. We'll post the revised version here with a new date.
Contact us
Questions: Contact form
Terms of Use: football-pulse/terms
General policy: softflourish.com/privacy